Privacy Policy

Effective Date: September 27, 2026

Last Updated: September 27, 2026

At Mail Storm (“we,” “our,” or “us”), we value your privacy. This Privacy Policy outlines what information we collect when you visit our website, purchase custom print products, reserve advertising/mailer space, or order print-on-demand merchandise, and how that information is used and protected.

1. Information We Collect

When you visit our site or make a purchase, we collect the following types of information:

  • Customer & Order Information: When you place an order, create an account, or request a service, we collect your name, billing address, shipping address, email address, phone number, and details regarding the products or advertising spaces you purchased.
  • Uploaded Files & Artwork: If you submit logos, graphics, text, or print-ready files for commercial print, custom decals, or direct mail campaigns, we store those assets strictly for proofing, production, and order fulfillment.
  • Payment Information: All payment transactions are processed securely through our third-party payment processor, Square. We do not store, process, or have access to your full credit card numbers or sensitive banking details on our servers.
  • Technical & Usage Data: Like most websites, our servers automatically collect basic technical logs (IP addresses, browser type, referring pages, and device information) to ensure website security and proper site functionality.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders for physical print materials, custom stickers, and merchandise.
  • Coordinate and schedule local direct mail and cooperative advertising placements.
  • Send order confirmations, invoices, tracking details, and customer service updates.
  • Communicate with you regarding artwork approvals, proofs, or job specifications.
  • Comply with tax, legal, and accounting obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We share your data only with trusted third-party service providers strictly necessary to fulfill your orders:

  • Print-on-Demand Fulfillment (Printify): If your order includes apparel, drinkware, or specific print-on-demand goods fulfilled via our Printify network, your shipping name, address, and the specific items ordered are securely transmitted via API to Printify and its fulfillment partners solely to produce and deliver your package.
  • Payment Processors (Square): Customer and transaction data are transmitted to Square to process your payment safely and protect against fraudulent transactions.
  • Shipping Carriers: Your name and delivery address are shared with postal and parcel carriers (such as USPS, UPS, or FedEx) to deliver your physical goods.
  • Legal Compliance: We may disclose information if required by law, subpoena, or to protect our legal rights, property, or safety.

4. Cookies

Our website uses cookies to support essential e-commerce functions, including:

  • Keeping track of items in your shopping cart.
  • Remembering customer account logins.
  • Maintaining site security and session performance.

You can configure your browser to reject cookies, though doing so may prevent the shopping cart and checkout system from functioning properly.

5. Data Retention

We retain order and transaction records (including customer names, addresses, and purchase history) for as long as necessary to satisfy accounting, tax reporting, and dispute-resolution requirements. Uploaded client artwork is retained to facilitate easy reorders unless you request its deletion.

6. Your Rights & Choices

You have the right to access, update, or correct the personal data associated with your account at any time by logging into your account dashboard. If you wish to request the deletion of non-essential personal information or have questions about the data we hold, please contact us at the details below.

7. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

  • Business Name: Mail Storm
  • Location: Fayetteville, North Carolina
  • Email: alfred@mailstormnc.com
  • Phone: 910-644-0106

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